CCPA Metrics

This page has information on CCPA requests that WarnerMedia received from California consumers over the period from January 1, 2021 to December 31, 2021. It has been compiled based on the best records available to us.

The metrics below include verifiable consumer requests submitted through our Privacy Center and our call center. It also includes Do Not Sell requests submitted on-page for websites or within applications. For more options, including ways to opt-out across other WarnerMedia properties, consumers may visit the Privacy Center.

290
Data Access Requests (aka, “Right to Know”) Received
289
Requests Complied with in whole or in part
1
Access Requests Denied
32.7
Average days to substantively respond
Requests to Access Data
Requests to Access Data
290
Data Access Requests (aka, “Right to Know”) Received
289
Requests Complied with in whole or in part
1
Access Requests Denied
32.7
Average days to substantively respond
Requests to Delete Data
278
Received Requests
275
Requests Complied with in whole or in part
3
Delete Requests Denied
31
Average days to substantively respond
4,091,844
Do Not Sell Requests Received
4,091,844
Requests Complied with in whole or in part
0
Do Not Sell Requests Denied
1
Average days to substantively respond
Do Not Sell Requests
We receive Do Not Sell requests through multiple channels – the Privacy Center, call center, on-page and in-app – and all such requests are fulfilled upon receipt/immediately. Due to technical limitations, records regarding on-page and in-app Do Not Sell requests may be incomplete. Where “Not Applicable” is reported, there are no “sales” of personal information under CCPA.
Do Not Sell Requests
4,091,844
Do Not Sell Requests Received
4,091,844
Requests Complied with in whole or in part
0
Do Not Sell Requests Denied
1
Average days to substantively respond
We receive Do Not Sell requests through multiple channels – the Privacy Center, call center, on-page and in-app – and all such requests are fulfilled upon receipt/immediately. Due to technical limitations, records regarding on-page and in-app Do Not Sell requests may be incomplete. Where “Not Applicable” is reported, there are no “sales” of personal information under CCPA.